FREQUENTLY ASKED QUESTION

How long does it take for the one-time passcode to come through by SMS or email?

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You should receive your one-time passcode instantly, however factors such as the quality of your internet connection and mobile signal strength may impact how long it takes to receive your one-time passcode.

HBF provides health insurance products in Western Australia, South Australia, Victoria, Tasmania, New South Wales, Australian Capital Territory, Queensland and Northern Territory.

We acknowledge the Traditional Owners of the lands and waters where we live and work. We want to play our part in ensuring that our shared presence brings genuine benefit to First Nations people. View our Reconciliation Action Plan to learn more.

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