FREQUENTLY ASKED QUESTION

I already use biometrics to log in to the HBF App. Do I also need to use a one-time passcode to log in?

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 Managing an existing policy

If biometrics is enabled on your device, you’ll only need to use a one-time passcode once when 2-step verification is first enabled. After that, a one-time passcode will not be required to log in to the HBF App.