FREQUENTLY ASKED QUESTION

What is 2-step verification?

Also known as multi-factor authentication, 2-step verification is a security measure that requires a member to complete two ‘steps’ to verify their identity to access myHBF or the HBF App. When we enable this feature, your usual password plus a one-time code will be required to log in to myHBF and the HBF App. If you already use biometrics to access the HBF App, a one-time code won’t be required.