FREQUENTLY ASKED QUESTION

How do I make a claim?

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 Membership & claims

If you need to make a claim after going to hospital or you couldn’t claim on the spot for an extras service, follow our simple how-to-guide to make a health claim online or through the HBF App.

For additional tips on hospital or medical claims, please visit our claims help page.

HBF provides health insurance products in Western Australia, South Australia, Victoria, Tasmania, New South Wales, Australian Capital Territory, Queensland and Northern Territory.

We acknowledge the Traditional Owners of the lands and waters where we live and work. We want to play our part in ensuring that our shared presence brings genuine benefit to First Nations people. View our Reconciliation Action Plan to learn more.

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